SHIPMENTS AND RETURNS

 

FREE SHIPPING

Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier services with tracking and drop-off at doorstep.

Whichever shipment choice you make, we will provide you with a link to track your package online.

Your package will be dispatched at certain risk, but special care is taken to protect fragile objects.

FREE DELIVERY

Delivery by our own transport can minimize the risk of receiving damaged items. For some products we do offer installation services too.

We deliver by our own transportation to following areas and their nearby locations:

  1. Bahau
  2. Batu Kikir
  3. Juasseh
  4. Felda Raja Alias
  5. Ayer Hitam
  6. Serting Tengah
  7. Rompin
  8. Bukit Rokan Barat
  9. Kuala Pilah
  10. Felda Lui Barat
  11. Bukit Rokan Utara
  12. Pasir Besar
  13. Felda Jelai
  14. Senaling
  15. Simpang Pertang
  16. Johol
  17. Dangi
  18. Serting Hilir
  19. Tanjung Ipoh
  20. Pulapol
  21. Pertang
  22. Felda Lui Selatan
  23. Seri Menanti
  24. Felda Bukit Rokan
  25. Felda Sungai Lui
  26. Felda Palong 14 15 16
  27. Felda Palong 1
  28. GATCO (Serampang Indah)
  29. Felda Lui Timur
  30. Felda Lui Muda
  31. Sungai Sampoo
  32. Felda Palong 2
  33. Felda Palong 3
  34. Terachi
  35. Gemencheh
  36. Felda Sungai Kelamah
  37. Kem Syed Sirajuddin
  38. Ulu Bendul
  39. Pekan Gemas
  40. Felda Palong 4 5 6
  41. Felda Tembangau 1 2 3
  42. Felda Tembangau 6 8
  43. Simpang Durian
  44. Batang Melaka
  45. Felda Palong 12 13
  46. Felda Palong 9 10 11
  47. Durian Tipus
  48. Felda Palong 7 8
  49. Kuala Klawang
  50. Paroi
  51. Tampin
  52. Senawang
  53. Rembau
  54. Titi
  55. Kerayong
  56. Bera
  57. Seremban 2
  58. Felda Keratong 1 2 3 4 5
  59. Jasin
  60. Segamat

RETURN AND REFUND POLICY

You can request for return/exchange within 7 calendar days following delivery date.

But return/exchange request cannot be made in following cases:

  1. When request due to change of mind is made after 7 calendar days following delivery date
  2. When product is used, destroyed or damaged
  3. When packaging materials are lost
  4. When too much time has passed and product value has so decreased
  5. When components of product (including free gift) have been used or lost
  6. When buyer did not follow instructions included in product
  7. No exchange or cancellation of order if you find the product unsuitable after purchases. 

All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 7 days of receiving the returned item. 

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