SHIPMENTS AND RETURNS

 

FREE SHIPPING

Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier services with tracking and drop-off at doorstep.

Whichever shipment choice you make, we will provide you with a link to track your package online.

Your package will be dispatched at certain risk, but special care is taken to protect fragile objects.

FREE DELIVERY

Delivery by our own transport can minimize the risk of receiving damaged items. For some products we do offer installation services too.

We deliver by our own transportation to following areas and their nearby locations:

  1. Batu Kikir
  2. Juasseh
  3. Felda Raja Alias
  4. Ayer Hitam
  5. Serting Tengah
  6. Rompin
  7. Bukit Rokan Barat
  8. Kuala Pilah
  9. Felda Lui Barat
  10. Bukit Rokan Utara
  11. Pasir Besar
  12. Senaling
  13. Simpang Pertang
  14. Johol
  15. Dangi
  16. Serting Hilir
  17. Tanjung Ipoh
  18. Pulapol
  19. Pertang
  20. Felda Lui Selatan
  21. Seri Menanti
  22. Felda Bukit Rokan
  23. Felda Sungai Lui
  24. Felda Palong 14 15 16
  25. Felda Palong 1
  26. GATCO (Serampang Indah)
  27. Felda Lui Timur
  28. Felda Lui Muda
  29. Sungai Sampoo
  30. Felda Palong 2
  31. Felda Palong 3
  32. Terachi
  33. Gemencheh
  34. Felda Sungai Kelamah
  35. Kem Syed Sirajuddin
  36. Ulu Bendul
  37. Pekan Gemas
  38. Felda Palong 4 5 6
  39. Felda Tembangau 1 2 3
  40. Felda Tembangau 6 8
  41. Simpang Durian
  42. Batang Melaka
  43. Felda Palong 12 13
  44. Felda Palong 9 10 11
  45. Durian Tipus
  46. Felda Palong 7 8
  47. Kuala Klawang
  48. Paroi
  49. Tampin
  50. Senawang
  51. Rembau
  52. Titi
  53. Kerayong
  54. Bera
  55. Seremban 2
  56. Felda Keratong 1 2 3 4 5
  57. Jasin
  58. Segamat

RETURN AND REFUND POLICY

You can request for return/exchange within 7 calendar days following delivery date.

But return/exchange request cannot be made in following cases:

  1. When request due to change of mind is made after 7 calendar days following delivery date
  2. When product is used, destroyed or damaged
  3. When packaging materials are lost
  4. When too much time has passed and product value has so decreased
  5. When components of product (including free gift) have been used or lost
  6. When buyer did not follow instructions included in product
  7. No exchange or cancellation of order if you find the product unsuitable after purchases. 

All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. Our guarantee does not cover accidental damage or wear of product caused by customer. Once we have received your return at our warehouse, We will credit you in the same manner as your original payment within 7 days of receiving the returned item. 

arrow_upward